BHT_ValueofMyBlue_230725 Speaker(s): Announcer Date: July 25, 2023 Length: 4 minutes, 30 seconds Visual: Blue How To Get More with MyBlue Brought to you by BlueCross BlueShield Federal Employee Program fepblue.org Visual: On screen text: What is MyBlue? Visual: Animation of a computer screen displaying the address fepblue.org/myblue. Announcer: MyBlue is the Blue Cross and Blue Shield Federal Employee Program's members-only website that lets you get more out of your Service Benefit Plan coverage. Visual: On screen text: How to Sign Up. Animation of an elderly man holding his FEP Blue member card. Announcer: It's free to sign up for all FEP members, and you get access to exclusive wellness tools that help you live healthy. Visual: Animation of the man sitting at his desk and checking the website on his laptop. Announcer: Signing up for MyBlue is easy, and all Service Benefit Plan members are eligible to join. All you need to do is go to fepblue.org/signup and enter your member ID. Visual: The man grabs his FEP Blue member card. Announcer: You can find your member ID on the front of your member ID card issued to you. Visual: Animation of the elderly man holding his FEP Blue member card. Announcer: You'll then be asked to provide some additional info to verify your identity. Visual: Animation of the MyBlue website displayed on a computer screen. Announcer: If you provide your mobile phone number or email address when enrolling in our health plans, you may be able to skip the verification process by registering for MyBlue through a unique link we'll send in your welcome email or text message. Visual: On screen text: Your MyBlue Dashboard. Announcer: Your MyBlue Dashboard is where you'll find everything related to your coverage -- all in one place. Visual: Animation of the man sitting at his desk and checking the website on his laptop. Announcer: To access it, simply sign in at fepblue.org/myblue. Visual: Animation of a dollar sign, a stethoscope, a medical file, a claim, a member ID card, and a list with checkmarks appearing above the man, representing what is mentioned. Announcer: Here, you'll be able to view a snapshot of your healthcare expenses, get estimates for procedures, see your personal health record, submit or check claims, order a new member ID card, and explore your benefits. Visual: On screen text: Wellness Incentives and Tools. Announcer: MyBlue also helps you start and maintain healthy habits, no matter what your goals are. Visual: Animation of the elderly man holding a smartphone and thinking about his heart health. Announcer: When it comes to making lifestyle changes, it helps to have a plan. That's where the Blue Health Assessment comes in. In just 10 minutes, you can answer some simple questions and receive a personalized action plan for a healthier you. Visual: Animations of the man exercising with dumbbells, meditating, and checking his smartwatch. Announcer: MyBlue also gives you access to the Online Health Coach, which can help you work on goals like reducing stress, losing weight, or feeling happier, and track your progress. Visual: Animations of the man checking his blood pressure, then looking at his phone. Announcer: Plus, MyBlue can help you manage chronic conditions, such as hypertension, diabetes, tobacco cessation, and more. Visual: On screen text lists what is mentioned. Announcer: Eligible Basic and Standard Option members may be able to earn rewards for taking the Blue Health Assessment, completing Online Health Coach goals, and managing their conditions. Any rewards you earn are automatically loaded onto your MyBlue Wellness Card. Visual: Animation of reward stars going into a MyBlue Wellness Card. Announcer: You can use your card to pay for qualified medical expenses, such as copays, lab fees, and prescriptions. Visual: On screen text: Getting Care. Announcer: MyBlue gives you access to tools that help you at every stage of care. We'll walk you through them. Have a general health question? You can call the 24/7 Nurse Line and get answers from a registered nurse. Visual: Animation of the elderly man talking with a nurse on the phone. Announcer: With an average of 15 years of patient-care experience, they're ready to help you day or night. Or maybe you're feeling sick, but you're not sure with what. The Online Symptom Checker can suggest possible reasons for your symptoms right from your computer or phone. Visual: Animation of the man feeling sick and looking at the Online Symptom Checker on his phone, followed by an animation of the man sitting in an armchair with a blanket and a laptop on his lap. The Teladoc logo appears. Announcer: You can get care for minor illnesses and injuries from anywhere, like in the comfort of your own home, with telehealth services by Teladoc. Visual: Animation of the man in a video call with a doctor. Announcer: Connect with a board-certified doctor via phone, video, or the Teladoc app. And when you need in-person treatment, the National Doctor and Hospital Finder shows you nearby doctors and care centers that are in our network. Visual: Animation of the National Doctor and Hospital Finder displayed on a smartphone. Announcer: Preferred Providers agree to accept our payment as payment in full for their services, meaning you pay less out of pocket. Visual: On screen text: fepblue app Announcer: MyBlue isn't complete without the fepblue app. Visual: Animation of a medical receptionist welcoming the elderly man. Announcer: It lets you take these great tools and resources on the go and get some additional ones, too. Have you ever misplaced your member ID card? Visual: The elderly man looks for his member ID card, can’t find it, and takes out his phone. Announcer: With the fepblue app, you can view and share your member ID card right on your phone. Visual: Animation of the fepblue app displayed on a smartphone. Announcer: It also lets you stay on top of your claims and out-of-pocket costs, view your recent medical and pharmacy claims, deductibles, and physician visit limits. The fepblue app makes sure you never miss a Wellness Incentive or reward, either. It'll send you notifications for any incentives and rewards that are available to you, so you can stay on track for your goals. The fepblue app notifications will let you know when your incentive deposit is complete or when you're eligible to redeem your FEP Blue Focus Incentive. The app also provides access to the Incentive Dashboard and shows progress on the Blue Health Assessment, Online Health Coach, and other Incentive activities. Visual: Animation of the man thinking about a question, and checking the fepblue app. Announcer: If you ever have a question about your coverage, the fepblue app has an answer. You can look up coverage details based on your plan using the fepblue app's interactive benefits tool. Download it for free by visiting the App Store or Google Play. You can also learn more at fepblue.org/app. Visual: On screen text: Get More with MyBlue. Announcer: Get more out of your Service Benefit Plan coverage. Sign up for MyBlue today and access exclusive tools and resources that help you live happy and healthy. Visual: Animation of the man looking happy and giving a thumbs up. Visual: Blue How To Get More with MyBlue End credits: Brought to you by BlueCross BlueShield Federal Employee Program fepblue.org