Know Where to Go for Care

Choosing the right care option now can help save you time and money later.

CORONAVIRUS UPDATE: What you need to know about the disease and our coverage commitment. Learn more here.

With so many care options available, it can be confusing to know where to go for the best and fastest care. Get familiar with your options now, before you need care. It can help save you time and money.

Download our Know Where to Go Guide to learn more

24/7 Nurse Line

When you’re seeking general health advice or where to go for care, our registered nurses can answer your questions day or night.

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Primary Care Doctor

A primary care doctor can diagnosis and treat illnesses, including chronic conditions. Select a primary care doctor from our Preferred provider directory and start getting routine checkups today.

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Urgent Care Center

Get care for a non-life-threatening illness or injury that requires immediate care. Many have walk-in appointments and shorter wait times than the emergency room (ER).

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Procedure Cost Estimates

Before booking your appointments, access procedure cost estimates through MyBlue® or the fepblue App and avoid surprise bills by finding out how much a provider typically charges.

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Telehealth Services

When you want treatment quickly for minor illnesses and injuries, you can connect with a board-certified doctor 24/7 via phone, video or the Teladoc® app. All Service Benefit Plan members get their first two telehealth visits for free. Scheduled appointments with behavioral health therapists are also available for mental and emotional support. You can also consult with a dermatologist or get nutritional counseling.

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Retail Clinic

Typically located in a pharmacy, these clinics offer walk-in appointments for minor illnesses or injuries, health screenings and vaccinations.

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In the case of a medical emergency, immediately call 911 or go to your nearest ER.

Do not hesitate to seek immediate care in true emergencies, such as difficulty breathing or moving, poisoning, signs of a stroke or possible heart attack.

Find a Doctor

Browse our online directory of Preferred providers, urgent care centers, pharmacies and other facilities.

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Download the fepblue App

With the fepblue mobile app, you can easily get care on the go—find a provider, contact the Nurse Line, estimate procedure costs and much more.

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Thank You for Being a Caregiver
We pledge to honor and support all caregivers who are vitally needed at this time. Because we’re in this together. You can learn more here.

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