IN 2020

Want more information about coverage? Download the 2020 Blue Cross and Blue Shield Service Benefit Plan brochures or call the National Information Center at 1-800-411-BLUE (2583), weekdays from 8 a.m. to 8 p.m. Eastern time.

Two free virtual doctor visits

All Service Benefit Plan members get their first two telehealth visits for free.

Virtual doctor’s visits by Teladoc® are an easy way to connect with a board-certified doctor 24/7. Get care for minor injuries and illnesses, including dermatology services, and schedule ongoing mental health support.

We’re also adding nutritional counseling to our available telehealth services. We will cover all nutritional counseling visits in full for all members.

CIR Standard Icon CIR Basic Icon

Standard and Basic Option Changes

Icon for dollar symbol

Wellness Incentives

  • You no longer need to complete the Blue Health Assessment (BHA) to participate in the Diabetes Management Incentive Program, Hypertension Management Program, Tobacco Cessation Incentive Program* and Pregnancy Care Incentive Program. These wellness incentive programs are open to all members age 18 and older.
  • We’ve added Hypertension Management to our incentivized Online Health Coach goals. The reward is open to the contract holder and spouse on your plan.
Icon of world

Overseas Benefits

  • Standard Option members have no deductible for all overseas services.
  • Standard Option members receive inpatient care at no out-of-pocket cost at all overseas facilities.

CIR Focus Icon


Icon for test tube

Lab and Diagnostic Services

FEP Blue Focus members get their first 10 specific lab tests, such as general health panels and urinalysis, free each calendar year. These tests are not related to pregnancy, preventive care or accidental injury.

Icon for maternity

Maternity Care

We cover up to four visits in full for pregnancy-related depression as part of our maternity care benefits. Additional visits are covered under your mental health benefits.

RX Icon


Prescription Drug Cost Tool

Our new Prescription Drug Cost Tool lets you check drug costs 24/7, see if your drug is covered under your selected plan, and compare the cost of covered drugs for all three plans. 

Use the Tool (Works best with Google Chrome)

Enrollment FAQs

*You must meet age requirements for prescribed tobacco cessation drugs to receive this benefit.

© 2020 Blue Cross Blue Shield Association. All rights reserved.

This is a summary of the features of the Blue Cross and Blue Shield Service Benefit Plan. Before making a final decision, please read the Plan’s Federal brochures (Standard Option and Basic Option: RI 71-005; FEP Blue Focus: RI 71-017). All benefits are subject to the definitions, limitations and exclusions set forth in the Federal brochures.

The Blue Cross and Blue Shield Service Benefit Plan complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

Para obtener asistencia en español, llame al servicio de atención al cliente al número que aparece en su tarjeta de identificación.

請撥打您 ID 卡上的客服號碼以尋求中文協助。

View 2020 Rates and Compare Plans

See a side-by-side comparison of our benefits for Standard Option, Basic Option and FEP Blue Focus.

Compare Plans

Standard Option

Provides the flexibility to receive care outside the network.
2020 Standard Option Benefits

Basic Option

Enjoy no deductible with care from in-network providers.
2020 Basic Option Benefits

FEP Blue Focus

Provides quality coverage at an affordable cost.
2020 FEP Blue Focus Benefits
Thank You for Being a Caregiver
We pledge to honor and support all caregivers who are vitally needed at this time. Because we’re in this together. You can learn more here.

We use cookies on this website to give you the best experience and measure website usage. By continuing to use this website, you consent to these cookies.
For more information, view our privacy policy.