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Alabama

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Blue Cross and Blue Shield of Alabama

General Inquiries

1-205-220-2100
Blue Cross and Blue Shield of Alabama
450 Riverchase Parkway East
Birmingham, AL 35244

Claims and Appeals

Blue Cross and Blue Shield of Alabama
P.O. Box 10401
Birmingham, AL 35202 

Customer Service

1-800-492-8872 FEHB
1-833-775-7869 PSHB

Precertification

Case Management

Care Management Programs

Asthma
Chronic Obstructive Pulmonary Disease
Congestive Heart Failure
Coronary Artery Disease
Diabetes
Prenatal Care

If you are deaf, hard of hearing, or have a speech disability, dial 711 for TTY relay services. For other language assistance or translation services, please call the customer service number for your local Blue Cross and Blue Shield company.