Skip to main content

Arkansas

Back to Help Center

Arkansas Blue Cross and Blue Shield

General Inquiries

 1-501-378-2000
Arkansas Blue Cross and Blue Shield
601 S. Gaines
Little Rock, AR 72201
P.O. Box 2181
Little Rock, AR 72203

Customer Service

1-800-482-6655 AR only
1-501-378-2531

Precertification

1-800-482-6655 AR only
1-501-378-2531

Mental Health/Substance Use Disorder Precertification

1-800-367-0406

Care Management Programs

Case Management
Asthma
Chronic Obstructive Pulmonary Disease
Congestive Heart Failure
Coronary Artery Disease
Diabetes
Prenatal Care

If you are deaf, hard of hearing, or have a speech disability, dial 711 for TTY relay services. For other language assistance or translation services, please call the customer service number for your local Blue Cross and Blue Shield company.