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Connecticut

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Anthem Blue Cross and Blue Shield Connecticut

General Inquiries

Claims and Correspondence

Anthem Blue Cross and Blue Shield Connecticut
P.O. Box 105557
Atlanta, GA 30348-5557

Customer Service

1-800-438-5356 FEHB
1-833-821-2261 PSHB

Precertification

1-800-860-2156 FEHB
1-833-821-2259 PSHB

Mental Health/Substance Use Disorder Precertification

1-800-424-4011 FEHB
1-833-821-2264 PSHB

Case Management 

Disease Management

Weekdays from 9 a.m. to 8 p.m. local time (excluding holidays)

Care Management Programs

Asthma
Chronic Obstructive Pulmonary Disease (COPD)
Congestive Heart Failure
Coronary Artery Disease (CAD)
Diabetes
Prenatal Care

If you are deaf, hard of hearing, or have a speech disability, dial 711 for TTY relay services. For other language assistance or translation services, please call the customer service number for your local Blue Cross and Blue Shield company.