Skip to main content
Log In to MyBlue® What is MyBlue®
Log In to MyBlue® What is MyBlue®

Kentucky

Back to Help Center

Anthem Blue Cross and Blue Shield Kentucky

General Inquiries

1-800-331-1476
www.anthem.com

Claims and Correspondence

Anthem Blue Cross and Blue Shield Kentucky
P.O. Box 105557
Atlanta, GA 30348-5557

Customer Service

1-800-456-3967 FEHB
1-833-821-1960 PSHB

Precertification

1-800-860-2156 FEHB
1-833-821-2259 PSHB

Disease Management

1-844-730-0088
Weekdays from 9 a.m. to 8 p.m. local time (excluding holidays)

Case Management 

1-800-711-2225

Mental Health/Substance Use Disorder Precertification

1-800-424-4011 FEHB
1-833-821-2264 PSHB

Care Management Programs

Asthma
Chronic Obstructive Pulmonary Disease
Congestive Heart Failure
Coronary Artery Disease
Diabetes
Prenatal
1-800-331-6221

If you are deaf, hard of hearing, or have a speech disability, dial 711 for TTY relay services. For other language assistance or translation services, please call the customer service number for your local Blue Cross and Blue Shield company.

We use cookies on this website to give you the best experience and measure website usage. By continuing to use this website, you consent to these cookies. For more information, view our privacy policy.