New York
Anthem Blue Cross and Blue Shield New York
General Inquiries
Claims and Correspondence
Anthem Blue Cross and Blue Shield New York
P.O. Box 105557
Atlanta, GA 30348-5557
P.O. Box 105557
Atlanta, GA 30348-5557
Customer Service
Disease Management
1-844-730-0088
Weekdays from 9 a.m. to 8 p.m. local time (excluding holidays)
Utilization Management/Precertification
Mental Health/Substance Use Disorder Precertification
BlueCross BlueShield of Western New York
General Inquiries
1-716-887-6900
BlueCross BlueShield of Western New York
257 West Genesee Street
Buffalo, NY 14202-2657
www.bcbswny.com
BlueCross BlueShield of Western New York
257 West Genesee Street
Buffalo, NY 14202-2657
www.bcbswny.com
Customer Service
Precertification
Mental Health/Substance Use Disorder Precertification
Care Management Programs
Asthma
Chronic Obstructive Pulmonary Disease
Diabetes
Heart Health
Spine Health
Case Management including Maternity Care
Chronic Obstructive Pulmonary Disease
Diabetes
Heart Health
Spine Health
Case Management including Maternity Care
1-877-878-8785 Option # 2
BlueShield of Northeastern New York
General Inquiries
1-716-887-6900
BlueShield of Northeastern New York
30 Century Hill Drive
Latham, NY 12110
https://www.bsneny.com/
BlueShield of Northeastern New York
30 Century Hill Drive
Latham, NY 12110
https://www.bsneny.com/
Customer Service
Precertification
Mental Health/Substance Use Disorder Precertification
Excellus BlueCross BlueShield
General Inquiries
1-585-454-1700
Excellus BlueCross BlueShield
165 Court Street
Rochester, NY 14647
www.excellusbcbs.com
Excellus BlueCross BlueShield
165 Court Street
Rochester, NY 14647
www.excellusbcbs.com
Customer Service
Precertification
Mental Health/Substance Use Disorder Precertification
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