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Puerto Rico

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BlueCross BlueShield of Puerto Rico

General Inquiries

BlueCross BlueShield of Puerto Rico
P.O. Box 363628
San Juan, PR 00936-3688

Claims

P.O. Box 70299
San Juan, PR 00936-8299

Customer Service

1-888-774-6082

Case Management 

1-787-277-6544
1-787-749-4949, Ext. 4312, 3155, or 4365
1-800-981-4860 (only in PR)
1-787-774-4824 Fax
1-855-887-8275 Toll-Free Fax

Disease Management

If you are deaf, hard of hearing, or have a speech disability, dial 711 for TTY relay services. For other language assistance or translation services, please call the customer service number for your local Blue Cross and Blue Shield company.