Puerto Rico
BlueCross BlueShield of Puerto Rico
General Inquiries
BlueCross BlueShield of Puerto Rico
P.O. Box 363628
San Juan, PR 00936-3688
San Juan, PR 00936-3688
Claims
P.O. Box 70299
San Juan, PR 00936-8299
San Juan, PR 00936-8299
Customer Service
1-888-774-6082 FEHB
1-833-201-9257 PSHB
Case Management
1-787-277-6544
1-787-749-4949, Ext. 4312, 3155, or 4365
1-800-981-4860 (only in PR)
1-787-774-4824 Fax
1-855-887-8275 Toll-Free Fax
Disease Management
If you are deaf, hard of hearing, or have a speech disability, dial 711 for TTY relay services. For other language assistance or translation services, please call the customer service number for your local Blue Cross and Blue Shield company.