Texas
Blue Cross and Blue Shield of Texas
General Inquiries
1-972-766-6900
Blue Cross and Blue Shield of Texas
1001 E. Lookout Drive
Richardson, TX 75082-4144
1001 E. Lookout Drive
Richardson, TX 75082-4144
FEP Service
4002 Loop 322
Abilene, TX 79602
4002 Loop 322
Abilene, TX 79602
Claims/Customer Service
Blue Cross and Blue Shield of Texas
P.O. Box 660044
P.O. Box 660044
Dallas, TX 75266-0044
Customer Service
1-800-442-4607 FEHB
1-877-707-2486 PSHB
Mental Health/Substance Use Disorder Precertification
Disease/Care Management Programs
Asthma
Chronic Obstructive Pulmonary Disease
Congestive Heart Failure
Coronary Artery Disease
Diabetes
Congestive Heart Failure
Coronary Artery Disease
Diabetes
Case Management
If you are deaf, hard of hearing, or have a speech disability, dial 711 for TTY relay services. For other language assistance or translation services, please call the customer service number for your local Blue Cross and Blue Shield company.